Résumé
Complex requirements.
Clear delivery.
Customer-facing analytics and solutions leader experienced in technical discovery, API-based products, solution scoping, product presentations, and enterprise delivery.
Core capabilities
Technical depth, translated for people.
Technical discovery
Solution scoping
API expertise
Implementation planning
Product presentations
Customer enablement
Python & SQL
AWS workflows
Cross-functional delivery
Experience
Built across the full client-and-product lifecycle.
Senior Director of Social Data Analysis
Lead client-facing decision support across API, survey, and platform-native data environments. Translate customer needs into scalable solutions; convert demand into reporting products; improve delivery systems; and align product, engineering, commercial, and client teams around requirements and outcomes.
Director of Analytics
Led social-media analytics operations, established structured project intake, improved reporting consistency, expanded custom-deliverables work, and helped guide the practice through acquisition and public-company integration.
Customer Success Manager
Managed an enterprise client portfolio, served as the client team’s API expert, translated business goals into practical platform use cases, and owned deliverables from discovery through presentation and delivery.
Client Solutions Manager
Owned the Sony Music Entertainment relationship and delivered analytics, forecasting, product demonstrations, training, and recurring reporting across A&R, promotion, marketing, and sales teams.
Product Quality Specialist · Client Services Representative
Managed airplay-tracking content quality, resolved complex metadata issues, supported Nielsen Entertainment products, and trained major-label and music-publishing clients.
Education & training
Statistics, music, and code.
Montclair State University
Master of Statistics
Berklee College of Music
Bachelor of Music Business and Management
Rutgers University
Coding Bootcamp
Looking for the person behind the experience?
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